Contact My Custom Tailors

How do I track my order online?

Track your orders by logging into MyAccounts and clicking the ´track this package´ link in the current orders page. You will only be able to track your order after it has been dispatched by us.

Other commonly asked questions about Order Status , Shipping , Turnaround

1. What is the difference between priority processing and rush processing?
2. How do I change my shipping address?
3. How long after an order is shipped do I receive it? Can I choose who to ship with?
4. What is the estimated dispatch date?
5. Are there any countries where you don´t ship orders to?
6. How do I update my addresses or details prior to my next order or while my current order is being completed?
7. What are necessary conditions, customs, duties or taxes I must be aware of ?
8. Where do I send samples for replication or reproduction? Where do I send cloth for CMT work?
9. Do you ship to the UK, the USA and Australia? What countries do you ship to ? How long does it take to arrive ?
10. I submitted my order sometime ago, why is it still pending?
11. What are the shipping and handling Charges?
12. What is the difference between priority processing and rush processing?
13. What is the turnaround time at My Custom Tailor's? How about ready-to-wear items?