Contact My Custom Tailors

How do I update my addresses or details prior to my next order or while my current order is being completed?

You do this by logging into MyAccounts and making your changes. If you wish to make a change while your order is being constructed, update your shipping address in the MyAccounts section and send an email confirmation. If you will be at a different address on the date the order is scheduled to be delivered, email the new address and confirm telephone contact numbers. Make sure your customer ID is included in the subject field of your email.
Notification by phone to (66) 81 987 8717 will also help ensure that your address is correctly updated with our logistics department to confirm the new address.

Other commonly asked questions about Order Status , Shipping , Turnaround

1. What is the difference between priority processing and rush processing?
2. How do I change my shipping address?
3. How long after an order is shipped do I receive it? Can I choose who to ship with?
4. What is the estimated dispatch date?
5. Are there any countries where you don´t ship orders to?
6. What are necessary conditions, customs, duties or taxes I must be aware of ?
7. Where do I send samples for replication or reproduction? Where do I send cloth for CMT work?
8. Do you ship to the UK, the USA and Australia? What countries do you ship to ? How long does it take to arrive ?
9. I submitted my order sometime ago, why is it still pending?
10. How do I track my order online?
11. What are the shipping and handling Charges?
12. What is the difference between priority processing and rush processing?
13. What is the turnaround time at My Custom Tailor's? How about ready-to-wear items?