Contact My Custom Tailors

What are the shipping and handling Charges?

www.MyCustomTailor.com does not charge any shipping and handling charges for orders above USD 200. Smaller orders under USD 200 do have a small micro-shipment charge of USD 15. We use international couriers such as FedEx, UPS, DHL, etc., and delivery is door-to-door. When orders are placed using off-site purchase modes like our auction promotions, emailed promotions. or through other similar promotional means, shipping and handling costs are 20% of the total order calculated on regular prices. A two-piece suit weighs about 1.5-2.5 kg. and a cotton shirt is at least 0.5 kg. Each pair of pants weighs about 0.5-1 kg. The determination of which courier to use rests with us; we try to use the most efficient way to deliver your order.

Other commonly asked questions about Order Status , Shipping , Turnaround

1. What is the difference between priority processing and rush processing?
2. How do I change my shipping address?
3. How long after an order is shipped do I receive it? Can I choose who to ship with?
4. What is the estimated dispatch date?
5. Are there any countries where you don´t ship orders to?
6. How do I update my addresses or details prior to my next order or while my current order is being completed?
7. What are necessary conditions, customs, duties or taxes I must be aware of ?
8. Where do I send samples for replication or reproduction? Where do I send cloth for CMT work?
9. Do you ship to the UK, the USA and Australia? What countries do you ship to ? How long does it take to arrive ?
10. I submitted my order sometime ago, why is it still pending?
11. How do I track my order online?
12. What is the difference between priority processing and rush processing?
13. What is the turnaround time at My Custom Tailor's? How about ready-to-wear items?