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I am an existing client but do not see my measurements profile in my account. Do you have all my measurements? If so, why is it not shown?

If you have ordered from us, we have your measurements on file. You can contact us for a confirmation. There are a few reasons why the measurements may not be showing in your account. The most likely reason is that although you have used our web services before, you may have used a previous version of our website and the measurements you submitted were not added to the database. For convenience purposes we only update an online measurements profile once an order has been received via this new version of our website. The measurements will then be updated as we process your order. A second reason why the measurements may not displayed in your profile is that we had used a sample sent by you for replication. The measurements of the sample are therefore not updated in your online database even though we do have on file the sample´s sizes.

Other commonly asked questions about Measurements, Sizes, How to? When ? What ?

1. What does NOA mean?
2. Can I send in sizes that I want copied from a garment that fits me well?
3. When I submit sizes, it shows an ´out of range´ error. What does that mean?
4. I am afraid to take sizes. Can I send measurements off a garment I am happy with?
5. What is difference between "Slim or Snug Fit", "Athletic Cut" and "Full Fit"?
6. How do I send digital images to use with my order?
7. How do I best take sizes, with clothes on or without any clothes on? Should I submit sizes in centimeters or Inches ?
8. I have a shirt I want sizes taken from. How is this accomplished?
9. I have existing garments that I want to send to you for replicating sizes off of. How do I do this?
10. When, how, and where do I submit my measurements?
11. Can you do Large loose shirts ? Can you to Tight or fitted Shirts ? Loose baggy slacks? Snug fit pants ? Boxy Jackets?
12. Can you do big and tall size custom clothing?
13. Can you do wheelchair fit ? I have physical limitations, can you accomodate them in my custom clothing?
14. What if I am an odd size with parts of my physique larger or smaller than other parts of my physique? Such as, what if my neck is a lot larger than the rest of my proportions or what if my sleeves are extra short compared to the rest of me?
15. Can I update the measurements after the order has been delivered?
16. How can I be sure of a perfect fit?
17. Can you use off the rack sizes? Can I submit Ready to Wear sizes for my custom clothing?
18. What are the minimal size requirements for Shirts ? Jackets ? Pants ? Vests ?