Contact My Custom Tailors

How can I be sure of a perfect fit?

We have been online for three years but have been customizing apparel for three generations. So, we have a great deal of experience and knowledge in custom tailoring business. About half our online clients are repeat customers who were once new to us online. The only time we have problems delivering a perfect fit is when incomplete or incorrect information is sent to us. We sometimes receive suits that need very small adjustments to fully meet client expectations, usually in the form of adjustments to waist size, shorter sleeves, a longer inseam, etc.
We are very confident that our tailoring will meet any and all expectations.

When an order is delivered we are always accessible from anywhere in the world by email to resolve any issues you have with the quality of our work. We have never received a complaint about the timeliness of our response. It may take us 18 to 24 hours to reply to your inquiry, but we are fully committed to doing whatever it takes to get the order right. Our customer testimonials attest to the quality of our work.
Should there be any adjustments needed we will work with you to get them done as quickly as possible. We only ask that you cover shipping expenses associated with getting work completed.

One of the reasons we get the order right on a very consistent basis is the integrity of our measurement forms. They are comprehensive and exacting in getting your measurements accurately and efficiently. online. Apart from our measurement forms, we provide online video tutorials that assist you in taking the measurements. Clicking on the camera icon will play the short video for each measurement.

When we receive measurements, we review them carefully to check for possible errors and discrepancies. When we identify issues that need clarification or review, we get back to the client and ask for confirmation of certain measurements and supply guidelines for what we think certain proportions should be. Only after receiving confirmation do we complete the order. We request that clients send us front, back and side view images to serve as one more indication of a correct measurement profile.

Other commonly asked questions about Measurements, Sizes, How to? When ? What ?

1. What does NOA mean?
2. Can I send in sizes that I want copied from a garment that fits me well?
3. When I submit sizes, it shows an ´out of range´ error. What does that mean?
4. I am afraid to take sizes. Can I send measurements off a garment I am happy with?
5. What is difference between "Slim or Snug Fit", "Athletic Cut" and "Full Fit"?
6. How do I send digital images to use with my order?
7. How do I best take sizes, with clothes on or without any clothes on? Should I submit sizes in centimeters or Inches ?
8. I have a shirt I want sizes taken from. How is this accomplished?
9. I have existing garments that I want to send to you for replicating sizes off of. How do I do this?
10. When, how, and where do I submit my measurements?
11. Can you do Large loose shirts ? Can you to Tight or fitted Shirts ? Loose baggy slacks? Snug fit pants ? Boxy Jackets?
12. Can you do big and tall size custom clothing?
13. Can you do wheelchair fit ? I have physical limitations, can you accomodate them in my custom clothing?
14. What if I am an odd size with parts of my physique larger or smaller than other parts of my physique? Such as, what if my neck is a lot larger than the rest of my proportions or what if my sleeves are extra short compared to the rest of me?
15. Can I update the measurements after the order has been delivered?
16. I am an existing client but do not see my measurements profile in my account. Do you have all my measurements? If so, why is it not shown?
17. Can you use off the rack sizes? Can I submit Ready to Wear sizes for my custom clothing?
18. What are the minimal size requirements for Shirts ? Jackets ? Pants ? Vests ?