Contact My Custom Tailors
How do I place an order?
Ordering at www.MyCustomTailor.com is a simple process. We provide extensive support resources to assist you when ordering custom made clothing. The ordering sequence is choose the style, fabric, and color of your choice. Then use the special instructions icon to enter special request for further customization. While the process is straight forward there are multiple ways to add customization in the items you choose:
- Visit one of our collection catalogues or if you already know the style you like, use our search feature linked from the left menu of our home page to find styles you want to focus on.
- After selecting from one of the catalogues, choose the garment type or outfit you desire.
- Choose from the different styles we custom tailor for that particular outfit.
- View the different fabrics available for that style and the colors the fabric comes in.
- Choose a color from our palette and the fabric selected will appear in the large box above the style image.
- Confirm the item and the order by adding it to the shopping cart.
- Confirm if the chosen piece is for yourself or for a different person/profile you have added to your account.
- The platform allows you to place orders for friends or family members at the same time you order for yourself.
- To order for someone else, add their measurement profile using ´MyAccounts´ feature.
- If this is your first order and it is for yourself, we will ask you for your measurements later in the ordering process.
- After confirming the individual you are ordering for, you will be directed to the special request and specific instructions page.
- Here, specific details regarding the chosen custom garment will be provided.You can customize sleeve cuffs, collars, pleats, monograms, etc.
- Select any accessories you want to enhance your custom piece.
- Depending on your custom garment selection, we may offer suggestions for complementing pieces for further orders should it be of interest.
- After completing your selections, proceed to the check out page.Your order totals will be visible at all times at the top right hand side of every page next to the shopping cart.
- Select priority processing if needed.
- Provide billing and shipping addresses information for efficient delivery by international couriers.
- After submitting payment information, you will be prompted to submit your measurements if we do not already have them.
- Your fully customized, made to measure garment(s) will be completed in a week to ten working days and delivered right to your doorstep.
Other commonly asked questions about The Ordering Process
- How do I see/view/send an EMAIL ORDER or ORDER BY EMAIL?
- What are the prices for suits, shirts, pants?
- How and where do I send samples to copy?
- How do I send photos and digital images?
- How do I make changes to an order I have already placed?
- What is the Buy-a-Gift feature?
- What is the ´Allow us to make a Suggestion´ Feature?
- What are off-site purchases?
- What are wardrobe specials and how do I order one?
- How do I add custom choices such as monograms, buttons, lining, etc., to pieces selected in the wardrobe specials?
- Can I make changes to styles that are displayed in the various collections?
- I am unable to submit an order Online; the site is not taking my order! What should I do?