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Our Travelling Tailor is visiting all major US & Canadian cities next month! Get Measured by our Expert Tailors in person! Order Custom made Suits, Bespoke Custom Tailored Shirts for men and women, in the latest styles of your choice, Hand Made in fabrics of your choice, in colors you choose! Customized just for you.. by our expert craftsmen for the perfect fit. See our Tailoring Trunkshow schedule and Make an Appointment with the Tailor for a free measuring session.

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Common Questions about Our Policies, Return Policy, Cancellation Policy

Following is a list of some commonly asked questions on this subject. You may well find an answer to your question here.
I have a question about:

  1. I have lost my Gift Certificate, Swatch Payment Refund Coupon, Discount Coupon, Promotional Coupon!
  2. What is the return policy at www.MyCustomTailor.com?
  3. What is the policy regarding gift certificates and discount coupon redemption?
  4. Can I cancel an existing order?
  5. Is there any guarantee of the fabric/material, construction quality and fit of the Custom Garment?
  6. If a charge back or credit has been issued to my credit card, why do I not see it in my Card Statement?
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