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Common Questions about Our Policies, Return Policy, Cancellation Policy

Following is a list of some commonly asked questions on this subject. You may well find an answer to your question here.
I have a question about:

  1. I have lost my Gift Certificate, Swatch Payment Refund Coupon, Discount Coupon, Promotional Coupon!
  2. What is the return policy at www.MyCustomTailor.com?
  3. What is the policy regarding gift certificates and discount coupon redemption?
  4. Can I cancel an existing order?
  5. Is there any guarantee of the fabric/material, construction quality and fit of the Custom Garment?
  6. If a charge back or credit has been issued to my credit card, why do I not see it in my Card Statement?
View our top Questions.
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