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Our Tailors is Visiting your city this month! Get fitted by our Expert Master Tailors! Order Custom made Suits, Custom Tailored Shirts, Blazers, Coats more. Hand Made in latest styles & colors you love! Customized by our expert craftsmen for the perfect fit. See our Tailoring Trunkshow schedule or Make an Appointment with the Tailor today!

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If a charge back or credit has been issued to my credit card, why do I not see it in my Card Statement?


Charge backs to credit cards sometimes encounter an administrative period that can extend to 4 working days. Additionally, it can take up to two billing cycles before the funds show up in your credit card statement as international transactions like this cross multiple banking systems.


Other commonly asked questions about Our Policies, Return Policy, Cancellation Policy

  1. I have lost my Gift Certificate, Swatch Payment Refund Coupon, Discount Coupon, Promotional Coupon!
  2. What is the return policy at www.MyCustomTailor.com?
  3. What is the policy regarding gift certificates and discount coupon redemption?
  4. Can I cancel an existing order?
  5. Is there any guarantee of the fabric/material, construction quality and fit of the Custom Garment?
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