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What if I have lost a gift certificate, swatch payment redemption coupon etc?


A certificate or swatch payment redemption coupon if lost is not recoverable. It is the receivers responsibility to retain and save the coupon or certificate for subsequent use at our site.
- A certificate or redemption coupon cannot be exchanged for cash.
- A certificate or redemption coupon cannot be utilized or redeemed with an order already placed or with an existing order being worked on at that moment. A redemption can only be made on the next order or subsequent orders.
- No request to recover a lost coupon or gift certificate shall be entertained.


Other commonly asked questions about Catalogues and Swatches

  1. I want to order a catalogue of custom clothing.
  2. How can I order fabric samples/swatches before submitting an order?
  3. How do I order after getting my swatches/Digital Catalogue?
I have a question about another topic.
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